“We were able to get jobs instantaneously!”

Dear Eva, We would like to say that we are much thankful for your dedicated efforts to secure jobs for me (Sheetal Gupta) and my husband (Madhur Gupta). I would like to thank PICS also because of which we were able to meet you. We landed in Vancouver, Canada as newcomers on 6th July 2016 and were able to get jobs on 1st August 2016 with your help. Eva, we would just like to say a very warm thankful to you and can’t find enough words to express our feelings. I am happily working at Riviera Hotel with Mr. Kumar and my husband is working with in Pitt Meadows. Kindest and Best Regards

Sheetal Gupta & Dr. Madhur Gupta
PICS Surrey Settlement Office

“Thank you for your knowledge, time and dedication”

Dear Sukhwinder, We feel that writing about our experience is the best way we can thank you for all the help, knowledge, time and dedication that you have devoted to us and, still continue to.

As we all know, there are plenty of things that newcomers like us need to learn and adapt to in a new country. And that’s what we have been trying to do for the past year – fighting the settlement stress, adapting to a new environment, looking for jobs and learning everything from scratch. Among all this, we took over the lease for a house and decided to sublet the basement as help with rent. We accepted the tenant without checking references because she seemed fine but a couple months later we found ourselves in a unpleasant situation when she started creating problems and refused to move out, even threatening us with lawsuits. Completely shocked by what was going on, we were trying to figure out what to do and how to solve the situation in which we found ourselves. We visited all the Institutions and asked for help, but only received basic information which didn’t prove helpful. But thanks to people at Work BC who introduced us to you and PICS.

You listened to our problem and offered advice and assistance. Moreover the support we got from you reassured us that we are not alone here and that people in our new country are welcoming and ready to help new immigrants as they take their first steps. We can never thank you enough for the help you have provided us, especially in solving this situation.

Jelena Mijalkovic & Milan Veljkovic
PICS Vancouver Settlement Office

“I would recommend anyone who needs help to this program”

Hi Manjinder, Thank you for your help and support because of which I got a job in Superstore as a Cashier in the Deli department. I am excited to get my first job in Canada. Now, I can support myself. Thank you to PICS, Program Manager KC Chau and WIMI 45+ program for helping me.
I am a new Immigrant from the US and landed here 8 months ago. Finding a job in Canada is quite different than what it is in the United States. I was completely confused about the process and everyone was asking me for local experience and certification for every single job. It was strange to know that my over a decade of experience as a Baby Nurse had no value in the Canadian system. Then I come to know about PICS and it changed my life in Canada. Everybody welcomed me here with a smile and warmth. I joined WIMI 45+ program and it was the best decision of my life. The program is very informative and it gave me confidence to walk and talk in Canada as an informed immigrant. I learnt Computers and improved my job search skills and found a job at Superstore.
I must thank Manjinder and KC for the opportunity you both gave me. It is greatly appreciated. I will keep in touch. I’m very grateful for the help I got from PICS and I would recommend anyone who needs help to this program.

Pamela Ricketts
PICS Employment Programs – WIMI 45 +

“Thank you for all your support!”

Manjinder, I now have a job as a freelance writer with City of Surrey and I was able to get a job because of the information I gathered from the Job Options Program, specifically transferable skills, networking skills, and ‘sales pitch technique’ that learnt to create a website of my work.

Looking back, before joining this program I was little down and financially stressed. My husband had been laid off and we had two sons going into university. The thought of having to get back into a field that I’d been out of for almost 20 years was exhausting. I had taken classes to upgrade my skills for getting back into technical writing as well as some unpaid work to get my experience up, but I needed a boost to help me figure out how to do a proper job search. I tried different ways to get in the market but nothing Then I came to know about the PICS program. The program helped me explore the job market. I’ve gotten up to speed on social media, I’ve gained confidence in speaking with employers, and I have a realistic view of my transferable skills. But the biggest thing that has happened is that I now have the confidence to ask for help. I think my biggest barrier was my lack of confidence in my abilities, but participating in the Job Options Program has restored my confidence.

I am thankful to you and KC for the help and information both of provided through the program. I highly recommend this program for mature workers to pave the way to career. This program helps to get confidence and develop job search skills. I am thankful to PICS for having such a great program. PICS has awesome facilities and staff that always send positive message and encouragement at each and every step.

Merja (Job Options Program)
The Job Options Programs was unfortunately discontinued a few months ago due to lack of funding.

“You were so nice to help me and made the whole process so simple”

Thank you Manmeet so much for helping me arranging finances for my exams. I feel myself lucky that I could contact you. You were so helpful and kind that I instantly connected with you and felt at ease talking to you about all my problems.

I immigrated to Canada from India as a skilled worker (professional, Doctor) and as you know, in Canada you have to write all the exams to get license for practicing medicine and the whole process is very expensive.

When I received a mail from Ms. Raj Brar regarding FCR program, I at once applied for the loan and met her, the very next day and she directed me to you.

You were so nice to help me and made the whole process so simple, that at no time I could feel that I am in foreign land. I got the loan within 2 weeks and that also the full amount, which I needed. I feel that I will definitely achieve my desired goal with your help and could serve the Canadian society.

I am pleased to share with you that I have cleared my first exam and my next exam is in March 2019 for which I am preparing. Thank you once again for your kind help and my special thanks to Ms. Raj Brar also. God bless you all.


Dr. Parvinder Singh

“The staff were very helpful and even went beyond what was expected of them”

I was in a Skills Link Program for youth in PICS when the FCR Loan Program was introduced to me. Being a new immigrant to Canada with an education and work background in the health care industry in the Philippines, I know that I needed to upgrade my foreign credentials in order to legally practice my profession and to be recognized as a Nurse in BC. Upgrading would mean that I need to pass a series of English and licensing examinations before I could be registered in the BCCNP. This brought a financial challenge to me since I had only been starting to settle in Canada and my income was barely enough to meet my family’s daily expenses. Thankfully, the FCR staff, especially Manmeet who was my career counselor, were very patient in planning and discussing with me every detail of my career plan and how the program can help me achieve my short- and long-term career goals. The staff were very helpful and even went beyond what was expected of them by reaching out to the nursing regulatory body to clarify any questions and uncertainties that I had. With the FCR Team’s full support, I was approved for a loan amounting to $1600, enough to cover my English test preparation course and examination fees, and my NNAS credentials evaluation and registration. It also brought me peace of mind knowing that I will be financially capable to achieve my career goals without having to worry about providing for my family’s needs. Just recently, I got hired as a residential support worker and I am excited that I am one step further in the path towards reaching my dream to become an RN in BC. I am very grateful for the wonderful opportunity that PICS and the FCR Loan Program has given me.

Jessica (Nurse)

“It was a very fast process”

It was a very fast process with Progressive Intercultural Community Services (PICS) and Vancity Bank for the personal loan program. After my application, the process was completed within couple of weeks then I got my loan. Although the loan was not to what I applied, but the rate of interest and processing charges were very much minimal too.

Nader Asad (Nurse)

“I really appreciate all staff who are involved in FCR and PICS program”

I really appreciate all staff who are involved in FCR program as well as PICS as they are helping professional like me to achieve our goal and offer better and professional service to the society also wonderful customer service of Vancity at main street for cooperation and helping also special thanks to Mrs. Meena Verma that was so helpful and professional as well as Mr. Kevin Lau who was amazing and very professional in his department as an account manager in Vancity.

Dr. M.Y.

“I am extremely fortunate and happy to find a second home at PICS Assisted Living”

About 2 years ago my mom and I were at a physio appointment. She was in for an assessment for the types of equipment she would need such as a cane, walker, wheelchair etc. At the physio office we had a conversation about services available to help mom. I am 70 years old and my mom is 91. We were both eligible for The South Vancouver Better at Home Program services however at the time I thought she would benefit from it.

My mom lived on her own until the hearty age of 88. She was diagnosed with dementia which was mild at the time, however it has aggressively progressed. Before her memory loss, she was sort of a “neat freak” so I think at times it gives her a sense of calming to see someone clean or to be in a clean home. She was always very particular about the way she cleaned and so she is always watching the housekeeper from her chair. It was very difficult to explain things to her about why we had to move her in with myself and my husband. She was comfortable and used to being on her own. The moment I started noticing mice droppings and ants in the corners of the kitchen I just knew we had to change things up. The building managers in her previous home were not very on top of the cleanliness of the place.

I have find The Better At Home Program has been very good, it has helped me a lot. I am the main caregiver for my mom however, with my own health conditions, it had been difficult. I have breathing problems and arthritis. The program has been sort of a necessity for me; it has made a good impact for me. The housekeeper is great, she is a nice person.

I would have a hard time going without the housekeeping service. Communication is great with the program, if I have to cancel or switch appointments. Mom and I look forward to seeing the housekeeper every 2 weeks. Mom doesn’t always recognize her, but she sees a friendly face and it makes her smile.

It’s been about a year since I started to use the program for my mom and I. I heard about the program through the south health team and the physiotherapist. It takes a burden off and I think I am surprised at how much the housekeeper is able to accomplish in 1.5 hours.”

I am Deep Kumar and 79 years old. Two years earlier in September 2014, I was very sick and could not walk properly. Fortunately, I got a space in PICS Assisted Living. I feel like it’s a blessing from God. The care given to me has brought me back to good health. I have no relations and no family support in Canada, but here at PICS it is like staying with my family. The staff here is very competent, good-natured and understanding. The food, environment and everything here is very good and it has truly “extended my life”. PICS is trying to open a new extended health facility and I request everyone to support them.

I am extremely fortunate and happy to find a second home at PICS Assisted Living. All my needs are met here just as if I was living at home! The food is very home-like and tasty, the staff is helpful, attentive and the management is always available to listen to any complaints and provide appropriate advice and remedies.

My fellow residents are very friendly and neighbourly and I enjoy their company. My two rooms equipped with a kitchenette and shower, are very spacious and meet all my needs. I think it is worth the long wait to become a resident.

Mohamed Faquih

“I am extremely fortunate and happy to find a second home at PICS Assisted Living”

Hey Barry, I have been wanting to revisit the Vancouver South Office but wasn’t sure when to drop by. How have you all been doing recently? As for myself, I have been doing very well. I recently got a job working at a University Office. The skills I developed in the PICS office have been invaluable to me. I am inexpressibly grateful for the experience with PICS that’s now translating to my professional career. On another side note, do you remember on my first day at work you handed me a pen and told me to hold on to it? Well, I was at my cousin’s wedding last week, and just as they were about to sign the wedding certificate, they realized they did not have a pen. So I reached into my pocket, found the PICS pen, and lent it to them. And even though by accident I managed PICS product placement at the wedding. Please let me know how the office is faring and give my regards to former colleagues (particularly to Minal, Maninder, Skye, Sandy, Winston, Linda and VJ).

Faiz Jaffar

They helped me a lot, by giving me clear clues

Since I came to Canada 2014, I was trying to find a way to prove myself. To be a dentist in Canada is costly. However, I had to go this hard way, I started already doing my exams, successfully finished two of them but It was hard for me to go to the last step without the FCR program. They helped me a lot, by giving me clear clues about my main plan as well as the alternative ones. When I applied for the loan, in less than 24h, I got the approval and in less than 3 days, the money was already in my account, ready to go

When you get the loan, theoretically, you think job is done.  No, it did not. FCR program will be still supporting you tremendously by sending you all the events and the opportunities that might be helpful for you. I’m really grateful for them and without them, I would not be able to move forward.

Big “Thank you”

Mona Assem Abdelmotelb (Dentist)