Dear Sukhwinder, We feel that writing about our experience is the best way we can thank you for all the help, knowledge, time and dedication that you have devoted to us and, still continue to.

As we all know, there are plenty of things that newcomers like us need to learn and adapt to in a new country. And that’s what we have been trying to do for the past year – fighting the settlement stress, adapting to a new environment, looking for jobs and learning everything from scratch. Among all this, we took over the lease for a house and decided to sublet the basement as help with rent. We accepted the tenant without checking references because she seemed fine but a couple months later we found ourselves in a unpleasant situation when she started creating problems and refused to move out, even threatening us with lawsuits. Completely shocked by what was going on, we were trying to figure out what to do and how to solve the situation in which we found ourselves. We visited all the Institutions and asked for help, but only received basic information which didn’t prove helpful. But thanks to people at Work BC who introduced us to you and PICS.

You listened to our problem and offered advice and assistance. Moreover the support we got from you reassured us that we are not alone here and that people in our new country are welcoming and ready to help new immigrants as they take their first steps. We can never thank you enough for the help you have provided us, especially in solving this situation.